Picture of Heather

Heather

Years in Profession: 3 years in Management; 20 years in the Beauty Industry

Years with Fabrizio: 3 years

Service Commitment/Philosophy: Having worked both as a service provider in the spa industry and a front desk coodinator has given me the unique perspective and insight into the employee’s and clients needs and concerns. I balance both very well. My philosophy is to remain empathetic to both our employees and our salon owners with my focus on resolution. Being impartial, fair and compassionate yet firm is key. Of course, keeping things updbeat with a smile always helps.

Education & Awards: Board Certified Esthetician; Graduate of Padua Academy

Areas of Specialization: Staff Management and Coordination; Timely Planning, Ordering and Implementation of appropriate Inventory levels; Fabrizio Memberships Administrator

Services Provided: You may see me doing a little bit of everything here in the salon & Urban Retreat Spa. From coordinating staff education, to helping out at the front desk and assisting in the coordination of salon & spa maintenance. You name it, I probably do it! I love that everyday is NEVER the same here at Fabrizio Salon & Urban Retreat Spa.