Heather

Years in Profession: 3 years in Management; 20 years in the Beauty Industry
Years with Fabrizio: 3 years
Position: Human Resource Manager

Service Commitment/Philosophy: Having worked both as a service provider in the spa industry and a front desk coodinator has given me the unique perspective and insight into the employee's and clients needs and concerns. I balance both very well. My philosophy is to remain empathetic to both our employees and our salon owners with my focus on resolution. Being impartial, fair and compassionate yet firm is key. Of course, keeping things updbeat with a smile always helps.

Education & Awards: Board Certified Esthetician; Graduate of Padua Academy

Areas of Specialization: Staff Management and Coordination; Timely Planning, Ordering and Implementation of appropriate Inventory levels; Fabrizio Memberships Administrator

Services Provided: You may see me doing a little bit of everything here in the salon & Urban Retreat Spa. From coordinating staff education, to helping out at the front desk and assisting in the coordination of salon & spa maintenance. You name it, I probably do it! I love that everyday is NEVER the same here at Fabrizio Salon & Urban Retreat Spa.

 


 


 

Awards & Accolades

 Fabrizio Salon & Spa BBB Business Review

Top Delaware Workplace 2017
Top DE Workplace 2017

Best Day Spa 2017
Best Day Spa & Waxing
Best Blowout
Best Facial & Massage
Best Manicure & Pedicure
Best Men's Grooming
North Delaware Happening Magazine 2017

American Express Member Favorite 2017
American Express Card Member Favorite Salon & Spa 2017

Top Rated Salon and Spa by Demandforce
Top Rated Salon & Spa 2017
 Demandforce

Excellence in Customer Satisfaction Awardby Talk of the Town 2016
Excellence in Customer Satisfaction 7 Consecutive Years
Awarded 2017
The Talk Awards

Top Rated Salon and Spa by Demandforce
Top Rated Salon & Spa 2016
 Demandforce

Excellence in Customer Satisfaction Awardby Talk of the Town 2016
Excellence in Customer Satisfaction
Awarded 2016
The Talk Awards

Best Hair Salon and Best Manicure and Pedicure 2014
Best Hair Salon
Best Mani / Pedi 2014
North Delaware Happening Magazine


Readers Choice Finalist 2014
Best Women's Haircut
Best Men's Haircut
Best Day Spa
Best Massage
Best Nail Salon
2003, 2004, 2006



Best of Delaware 2006
Delaware Today Magazine

Best of Delaware Best Pedicure
Best Pedicures Editor's Choice 2004
Best of Delaware
Delaware Today Magazine


"Top 200 Fastest Growing
Salons in America"
Salon Today Magazine
2000, 2001, 2002,
2004, 2005, 2007, 2010


Fabrizio Salon & Spa ▪ 1604 West 16th Street ▪ Wilmington, DE ▪ 302.656.8660 fabriziosalon@gmail.com

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